Rachel’s Resume


  • A flexible individual with the ability to adapt to today’s rapidly changing business environment
  • Highly motivated, skilled, self starter that works well with minimal direction
  • Committed team player, dedicated to employers and co-workers
  • Confident, courteous, outgoing individual with excellent verbal and written communication skills
  • Ability to offer and implement proactive problem solving techniques
  • Strong office background in office administration in the non-profit sector


Computer Skills:

  • Proficient in Microsoft Office-Word, Excel, Access, PowerPoint,
  • Publisher Outlook, Dreamweaver MX, Internet and email, 50-55 WPM, QuickBooks
  • Operating Systems:
  • Windows 2000, 95/98, Millennium, NT, XP

Web Development:

  • HTML/DHTML, XML, ASP, PHP, VBScript, JavaScript, FrontPage
  • Databases:
  • MS Access, MySQL, MS SQL 2000
  • Graphic and Animation:
  • Paint Shop Pro, PhotoShop


Administrative Skills

  • Responsible for the day-to-day management and administration of a busy fast paced organization
  • Liaised with executive directors to implement policy changes in the office and co-ordinate more efficient ways to serve our customers and board members
  • Prepared executives for important meetings providing background company information and various documents for next business day, arranged flights and hotel reservations
  • Assisted with customer inquires and provided information to customers via email, telephone, and written correspondence
  • Maintained accurate records for client base, and various suppliers, for word processing mailing lists for common and unique mail outs
  • Obtained quotes for various items for office use, fax machines, voice mail, and telephone systems
  • Ensured smooth operation of office equipment, machinery, arranged for maintenance and repair work
  • Set up, and maintained Meridian Voice Mail System, programmed phone lists, extensions on the phone and provided training to staff
  • Prepared requisitions of supplies and materials for employees of various organizations
  • Assembled data and prepared periodic and special reports, manuals and correspondence
  • Prepared agendas and made arrangements for board, committees meetings
  • Maintained filing cabinets for customer correspondence, and various other programs
  • Maintained inventory of office supplies and order supplies as required
  • Designed PowerPoint presentations, & Brochures for Events
  • Booked and set up board rooms for meetings
  • Photocopied and collated documents for distribution, mailing and filing

Non-Profit Experience

  • Designed membership forms and applications to be used with database queries
  • Orchestrated membership renewal notices mail-outs, by designing database queries and merging records on a monthly basis
  • Set up and maintained customer order files, and new client membership
  • Represented organizations at various functions, charitable causes and social engagements with a warm outgoing disposition

Accounting Skills

  • Accurately coded, totalled, entered, verified and reconciled transactions that included accounts payable, receivable, purchase orders, cheques, invoices and bank statements using QuickBooks and Excel
  • Prepared weekly bank deposits and handled petty cash, issued receipts, recorded and typed money lists, and balanced cash funds
  • Contacted departments and vendors to resolve problems and expedite payments, responded to inquires by telephone, in writing or by e-mail

Website Designing and IT Experience

  • Maintained small network of seven computers, including creating back-up systems
  • Restructured database redundancy, enforced database integrity, redesigned, maintained and modified databases
  • Designed and created file structures for office documents
  • Prepared database specifications to obtain quotes for programming upgrades and services on existing or locked programs
  • Provided technical support and training to staff
  • Set up new computer work stations, which included implementing Software, Operating Systems and Individual and Network Printers
  • Created and optimized content for web sites using a variety of graphics, database, animation and other software (Example: Blog Type
  • Software : Moveable Type V.2.64)
  • Designed and maintained existing websites, and computer programs by making modifications as required
  • Designed company logos for companies for letter head and websites


Contract Positions

Business Assistant
April 2008 – August 2008

United Way Greater Toronto
Sponsored Employee Administration Assistant
3 ½ Months (2007) – Dec 2007

The National Chapter of IODE
Book Keeper / Executive Assistant
6 Months (2007) – Jan 2007

Beaches Business & Professionals Association
Membership Communications Coordinator (July 2006)
2005 – 2006

Full Time Positions

Beaches Business & Professionals Association
Dec 2005 – Dec 2006

The Canadian Children’s Book Centre
Office Manager / Webmaster
2003 – 2005

Self Employed During College Tenure
2000 – 2003

Ontario Federation of Agriculture
Information Assistant
1996 – 1999

Canadian Automobile Association
Membership Records & Processing Counsellor
1989 – 1993


Website Design & Maintenance

BBPA Website (Offline Out of Business)
June 2006 -Jan 2007

Webaholics.ca ~ www.webaholics.ca
2005 – Present

Sisters in Solidarity ~www.sisters-in-solidarity.com
2001– Present


George Brown College
Computer Programming
GPA 3.43/4.0